Our Mission


Nicole, Gene and Jez have spent years researching what high performance means in the context of software companies, and discovering the factors that predict it. We want to transform the IT industry by instituting a scientific approach to software development, product management, and organizational transformation. We created DevOps Research and Assessment both as a vehicle for our research program, and to create high-impact evidence-based tools for companies that are as passionate about high performance as we are.

Dr Nicole Forsgren, CEO and Chief Scientist

Dr Nicole Forsgren is an IT impacts expert who is best known for her work with tech professionals and as the lead investigator on the largest DevOps studies to date. She is a consultant, expert, and researcher in knowledge management, IT adoption and impacts, and DevOps. In a previous life, she was a professor, sysadmin, and hardware performance analyst. She has been awarded public and private research grants (funders include NASA and the NSF), and her work has been featured in various media outlets and several peer-reviewed journals and conferences. She holds a PhD in Management Information Systems and a Masters in Accounting.

Jez Humble, CTO

Jez Humble is co-author of The DevOps Handbook, Lean Enterprise, and the Jolt Award winning Continuous Delivery. He has spent his career tinkering with code, infrastructure, and product development in companies of varying sizes across three continents, most recently working for the US Federal Government at 18F. As well as serving as DORA's CTO, Jez teaches at UC Berkeley.

Gene Kim, General Partner

Gene is a multiple-award-winning CTO, researcher and author. He was founder and CTO of Tripwire for 13 years. Gene is a huge fan of IT operations and how it can enable developers to maximize throughput of features from “code complete” to “in production,” without causing chaos and disruption to the IT environment. He is passionate about IT operations, security and compliance, and how IT organizations successfully transform from “good to great.”

Soo Choi, CCO

Soo Choi is the Chief Commercial Officer of DORA. Soo was Senior Product Manager and Business Development Director at Chef Software, and co-founder of Anso Labs — the engineers behind the Nova Compute project at NASA which became OpenStack. After Anso Labs was acquired by Rackspace, Soo was responsible for strategic direction and market execution of OpenStack from the Austin to Folsom release.